CATEGORY: Health Care
The Mercy Heart Hospital staff and design team at Lamar Johnson Collaborative worked together to create a space that consolidated health services and brightened the patient experience.
Mercy Heart Hospital is a project that has been on the drawing board for almost 15 years, and over the past five years, it's started coming to life. The project’s focus was making all forms of cardiovascular care accessible and Adam Whitten, VP of Operations, Heart, Lung, and Vascular Services at Mercy Springfield, David Cochran, MD, Clinical VP Heart, Lung, and Vascular Services, and Brian Pansing, Principal Architect with Lamar Johnson Collaborative are making it happen.
Biz 417: What were the hospital’s main goals for the space?
Adam Whitten: We wanted to create one destination and one experience for patients requiring cardiovascular care. We wanted to make it simple and enhance the patient experience.
Biz: What was the inspiration behind the design and layout?
David Cochran: Over the years, we have ended up with a program that is fairly scattered geographically, which makes it difficult for patients to navigate. What we needed to do was have as many services centrally aligned as possible. We needed to have our ORs and [catheterization] labs as close as possible to the ER and ICUs.