The Doctor’s Office You’ll Actually Enjoying Visiting

No one likes having to go to the doctor’s, but what if it was a little more welcoming, a little brighter, a little more comfortable and a lot more convenient? That’s what CoxHealth is doing with its new “super clinics”, and Grooms Office Environments is helping make these new-and-improved clinics both comfortable and functional.

From the CoxHealth side, the goal of the super clinics is to create a “one stop shop,” says Trina Hargis, System Director of Urgent Care at CoxHealth. “The super clinics have physical therapy, urgent care, primary care services, COVID testing, flu testing, urine samples, pregnancy testing, X-ray services and more. If you need to see someone more specialized, we can refer you to the right clinic and save you time.” To date, CoxHealth has opened four super clinics including locations in Nixa, Republic, East Battlefield and Ozark. A fifth location is under construction on the corner of National Avenue and Sunshine Street in Springfield.

To make the clinics more appealing for patients, the interior color scheme is brighter. The waiting rooms are comfier and designed so patients sit back-to-back instead of side-by-side (thank you COVID). But there are also hidden amenities you can thank Grooms for.

For example, side tables in the clinic waiting rooms now feature charging stations. Grooms also worked with CoxHealth to provide easy access chairs that are a bit wider and a bit taller to accommodate patients who need a little help getting to their feet. But what Trina and Craig Kelley, Director of Clinics, really like is the furniture’s durability and cleanability.

It’s not shocking, but the furniture you’ll find in a clinic waiting room has to endure some serious wear and tear. To extend the shelf life of the furnishing in the CoxHealth super clinics, Grooms added chairs that feature vinyl materials that can withstand the harshest of cleaning products and wall-saver legs that kick out past the seat to ensure the back of the chair never hits and scuffs the wall behind it. 

Grooms also brought in modular workstations, which means each workstation can be easily adjusted in the field. “I have physicians who are 4’8” and others who are 6’2”, Kelley says. “That means they all need a different height counter to comfortably work at, and we can adjust the modular furniture to meet their individual needs.” The modular furniture Grooms brought in also meant each clinic can be adjusted as needed. You won’t find the traditional built-in shelves or desks here. They’re too limiting, and these clinics need to adjust quickly.

But that doesn’t mean each super clinic looks and feels different. On the contrary, CoxHealth and Grooms worked together to make sure the workflow at each clinic mirrors its sister clinics. “If a physician visits a new super clinic, they should be able to walk in and know the workflow right away,” says Audrey Garard, co-owner at Grooms. “They don't have to relearn how to work there.”

As CoxHealth begins construction on its fifth clinic, they have partnered with Grooms to select more durable furniture, more adjustable workstations, more patient-friendly conveniences and more ways to incorporate the clinic’s welcoming pops of color.