Mary Schrag finds her calm in the chaos. She greets every challenge as a chance to learn, to grow or to help, and she welcomes change with open arms. When she graduated college, she knew she wanted to go into healthcare, but she wasn’t certain in what field. Her “Aha!” moment came one day when she was volunteering at CoxHealth and was asked to escort a patient who had suffered a stroke down to the physical therapy department.
“The gym doors opened,” Schrag says. There were weights clanking and balls flying in the air, and it looked like organized chaos to me. And I thought, ‘Oh, this, I could do for the rest of my life.’” Schrag, the owner of Physical Therapy Specialists Clinic in West Plains, is a longtime practicing clinician and a talent scout in her own right. She believes people are the most important stock a business owner can invest in, and she is passionate about providing jobs to those she can grow with and learn from.
“As an employer and a boss... the biggest lesson I have learned is that [team members] are like my second family,” Schrag says. “Protecting relationships is so crucial, and there are very few things that you can’t work through. Most people want to do their best.”