Tip 1: Amplify Stakeholders’ Voices
Hough worked hard to develop a multifaceted approach that would collect public input. “The goal was to be as inclusive as possible and make sure that everyone who wanted to provide input into the future of Galloway had an opportunity to do so,” she says. Creating an informative website with online surveys, having community leaders review engagement methods and hosting public meetings with a variety of methods for submitting feedback was key.
Tip 2: Give Naysayers a Task
Instead of hosting a public forum with an open microphone, give attendees a task to keep feedback focused, like responding to a list of questions in small groups and providing written comments. “A task helps make the meeting productive and keeps everyone engaged in articulating their thoughts and recording them.”