Lessons at the Dinner Table
Like any business, running a family business comes with its specific challenges and quirks. John’s and Christina’s roles within the Erlen Group are inextricably tied to family, but navigating those relationships requires a healthy respect for each other’s strengths.
In February 2025, John was elected chairman of the board while retaining his role as chief executive officer. Christina stepped into the roles of president and chief financial officer, taking the lead on daily operations. The shift was prompted by the retirement of Louis, but it also felt like a natural progression in leadership.
John says he and Christina work “hand in glove.” Their roles complement each other. “Christina has a grasp of the business that I think started around the dinner table through her dad,” John says. “That makes it very easy to work with her. She also is not afraid to challenge me, which I love.”
Christina is extremely good with numbers and organizational tasks, and John often brings the big ideas. They work together to assemble all the pieces. “John pushes me to keep looking for opportunities and keep growing, which I think is awesome,” Christina says. “It’s been a really great partnership.”
Louis gives a glimpse into what shaped John and Christina’s approach to leading the company. “If you’re in the family, and you’re working at the business, you probably have to work harder than if you weren’t family, because we have to set the example for everybody else,” he says. He also stresses the value of outside experience. Christina’s years at a public accounting firm prior to joining the Erlen Group, he says, bring perspective that strengthens the business.
John and Christina rely on the Erlen Group’s board, made up of half outside members and half family members, for strategic guidance. “They set the debt-to-equity limitations,” Christina says, “and John and I both report to that.” The board meets once a quarter.
The leadership evolution in a family-owned business, however, goes beyond formal titles. Both John and Christina stress the importance of understanding the role they are playing in each moment. “Early in my career, Louis Griesemer and I started studying family businesses, looking at other family businesses,” John says. “And one of the pieces of advice I got early on, which I still to this day remember, and a lot of our team have heard me talk about, is hat. What hat are you wearing? Some days I’m a friend, some days I’m a brother, or a nephew, or a cousin, or boss or employee.” With that advice, he’s learned to see each person as a team member, family ties aside. “I also think it’s imperative that anybody in a family business be open and honest,” John says.