“You can decide to be happy. In my experience, a bad attitude propagates itself. Try having a good attitude for a while, even if you don’t feel it at first. You might be surprised what happens.”—Don Harkey
“Emotional ownership changes everything”—Randy Mayes
“It is easier and more effective to let your people lead your numbers than [to let] your numbers force your people. So many times business set goals based on numbers they want to hit and then force it to their staff to meet those numbers, creating stressful situations and eventually toxic employees. If we focus on engaging the staff, over time you will find yourself surrounded by a loyal staff in a positive work environment hitting goals you never expected to hit. And usually those higher goals are set by the staff.”—Jenn Harrison
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