Biz: American Airlines is one of your commercial contracting clients, who you help draft, review and negotiate critically important contracts. You also support small businesses as outside general counsel. Why is it important for you to maintain a diverse roster of clients?
L.H.: I love the southwest Missouri area—this is my home! I do have several clients that are outside of this area, but I am always thrilled to bring in clients that I can assist locally. I’ve found that many don’t realize the bench strength that is right here in Springfield that Husch Blackwell has to assist our local clients. What is really wonderful about practicing with Husch Blackwell is that if I don’t have the particular expertise to answer to a client’s nuanced legal question, I know someone that does. With more than 800 attorneys nationwide, we have an extremely deep bench with hundreds of excellent attorneys with a wide variety of specialty subject matter expertise. This allows us to handle just about any matter or client issue that you can think of efficiently from start to finish right here in southwest Missouri.
Biz: Working anywhere in any office involves negotiating conflicts, merging teams and acquiring projects. What advice do you give your clients on how to handle structural change that may help all of us?
L.H.: Planning and preparation are key to ensuring a smooth transition in any type of structural change. Having a sense of humor, staying positive and being flexible and willing to adapt to change all go a long way to making sometimes difficult projects or a planned (or unplanned) structural change bearable.