Springfield Grocer Company
Founded in 1865
Long before refrigerated trailers and technology-driven logistics, deliveries at Springfield Grocer Company (SGC) moved by horseback, wagon and rail. In the years following the Civil War, goods bound for the Ozarks were carried to general stores across the region. From ammunition and barbed wire to coffee and everyday sundries, if it could sit on a shelf, SGC probably supplied it.
One hundred and sixty years after its 1865 founding, President and CEO Jeff Tynes today oversees a company that has grown far beyond those early deliveries. The company now serves a core market across four states, supported by a network of 14 distribution centers reaching thousands of customers. A fourth-generation family owner, Tynes has been with SGC for over thirty years, working from truck driver to the top leadership role, while maintaining the family stewardship that has anchored SGC for over a century.
The foundation for this longevity was laid in the late 1920s, when Ben McDonald—Jeff Tynes's great-grandfather—rose to lead SGC. As the consumer economy expanded, McDonald transformed SGC into a major supplier for regional grocers and helped establish its private-label brand, Yellow Bonnet Girl. In the 1950s, his son-in-law Walker Tynes became president, but after Walker's passing in 1969, leadership transitioned to his wife, Suzanne McDonald Tynes, Ben McDonald's daughter and Jeff Tynes's grandmother.
Suzanne recognized that grocery distribution was shifting toward cooperatives and large chains with their own supply systems. In 1972, SGC exited its retail accounts to focus exclusively on foodservice distribution for restaurants, health care facilities and other commercial institutions. It was a fundamental shift for the century-old business. Around the same time, Jeff's father, William Tynes, joined the business. William guided SGC into the computer age and modernized operations.
Today, SGC invests heavily in technology across its transportation fleet, warehouses, sales teams and customer service platforms. Its proprietary app centralizes account management, communication and ordering. "We've planted a flag around delivering a great technology experience, and that sets us apart," Tynes says.
Through decades of change, SGC's throughline has been its strong, value-driven culture. "My father taught me that our integrity is our institutional fabric," says Tynes. "Culture isn't just a buzzword. It's how we act every day and how we deliver success to our community and customers." That commitment was evident during the COVID-19 pandemic, when SGC moved quickly to protect jobs and support employees. "We are people-driven, not shareholder-driven," Tynes says, and this approach has allowed the company to navigate challenges while sustaining growth.
It's also a cornerstone of SGC's community involvement. The company partners with organizations that help youth in need, care for the elderly and combat food insecurity. "We support countless organizations—with our hands, with fundraising, with food," Tynes says. "Being a great community partner is a big part of what drives us."
Looking ahead, SGC is investing in growth and innovation. The new distribution and culinary center in Tulsa expands service and training capabilities, while several heritage-inspired brands honor a legacy more than 160 years in the making. While SGC is 417-land's oldest surviving continuously operating business, "it's not about the years," Tynes says. "Our responsibility is to carry the legacy forward, make it stronger and deliver on it."