One unit “targeted a challenge that was made a challenge because of
the pandemic,” says Digital Marketing Manager Jim Harris.
Industry compliance requires factory acceptance tests when customers
receive orders, yet visitors haven’t been allowed at Paul Mueller
factories during the pandemic.
To resolve this problem, the group
created a new remote testing process. “They developed some meeting
software similar to (Google) Hangouts, and they used remote control
cameras as well as people with earphones and iPads that would spotlight
certain areas of the equipment,” Harris explains.
chemical unit angled for “The ‘Afishscent’ Quote” with the goal of
improving quotes customers perceived as “too long and convoluted,”
Vaughn says. Five employees set benchmarks and tracked progress. Prizes
for reaching their goal included more than $400 in Bass Pro Shops gift
cards, Mueller apparel, Goldfish crackers and stress fish—soft, squishy
fish-shaped stress balls.
A February “half-time” Maxx Games
celebration brought more prizes as Springfield entertainer and The
Mystery Hour host Jeff Houghton emceed virtual Minute To Win It games
between Springfield and Osceola, Iowa, employees. Houghton “brought a
certain fun that I don’t know we could have gotten otherwise,” Harris
says. “He helped us let our guard down and be silly with each other.”
March, 22 MiniGames were done. Now, Vaughn says employees ask, “When’s
the next Maxx Game?” Crebs agrees the effort was worth it: “I think
some people saw the company in a different way than they’ve seen it
before.” In Vaughn’s view, some see themselves differently now, too. The
Maxx Game “got people engaged who had been standing on the fringes,”
she says. “For some people, it was the first time they were the leader
of the group.”