Best Places to Work
Best Places to Work 2026
Now in its sixth year, the best places to work feature highlights organizations that know what it takes to have a productive work environment while keeping employees happy.
Written by Alyssa Roney, edited by Dori Grinder
Sep 2026
Biz 417 is recognizing the best places to work in southwest Missouri for the sixth year. This year we added a new employer category to better reflect the business community and honor more 417-land employers who meet the mark. We now have three categories based on the number of employees. With the addition of workplaces with as few as 10 employees, the categories shift to include a mid-size employer group. The winners have all participated in a rigorous evaluation process, with both employer and employee submissions, to have earned a rank on these lists.
Choose a Section
This year, Biz 417 had a total of 44 participating organizations. However, only the very highest-ranking companies qualified for the list. The three categories are based on the number of employees in the United States: small employers with 10–50 employees, mid-size employers with 51–149 employees, and large employers with more than 150 employees. Twenty-nine companies in these categories scored highly enough to make the list and a select few are profiled in the magazine.
How were these organizations selected? Every company that applies is carefully evaluated by Best Companies Group using a hefty amount of data. The application process requires information provided by the company and a survey with more than 77 questions completed by its employees anonymously. Employee feedback is weighted more heavily than company-provided stats, meaning the results paint a true picture of what it’s really like to work there. If scores don’t pass a specific threshold, a company cannot be named a Best Place to Work. Companies that apply can review their data and use it for determining how to improve their own workplace.
Know the Score
Companies that apply for Best Places to Work are evaluated in eight categories, each with five to 17 subcategories where employees can anonymously express how well they feel the company is performing. Companies later receive a scorecard showing how they performed based on employee feedback and how they compare to benchmark data from other local businesses that also applied for Best Places to Work. The average scores in each of these categories for list-makers range from 91% to 96%.
Leadership
Employees are asked about statements such as “The leaders of this organization care about their employees’ well-being” and “The leaders of this organization are open to input from employees.”
Corporate Culture and Communications
The largest of the categories, this section has 17 topics based on the culture and communication of the workplace. Employees weigh in on questions about trusting what the organization tells them, understanding how the organization is doing financially and both the effectiveness and frequency of corporate communication.
Role Satisfaction
Questions here ask if deadlines are realistic, if employees like the type of work that they do, and if it makes good use of their skills and abilities, and if they feel they can maintain a reasonable balance between work and personal life.
Work Environment
The physical workspace is covered in this section, including topics like working conditions, noise control, heating and cooling, and safety.
Relationship With Supervisor
In this section, employees are asked whether their supervisor treats them with respect, acknowledges a job well done and offers feedback when work needs improvement. Employees are also asked whether they feel their supervisor wants them to develop to their fullest potential.
Training, Development and Resources
Here, employees provide feedback on whether the company’s software, hardware and tools are adequate for the job. The survey also asks questions about access to initial and ongoing training opportunities.
Pay and Benefits
This section focuses on pay and satisfaction with benefits, including healthcare benefits, vacation time or paid time off, retirement plans, tuition reimbursement and more.
Overall Engagement
The questions in this section are broader and focus on overall employee satisfaction. Employees are asked whether they look forward to going to work most days, whether their work provides a sense of purpose and whether they would recommend the organization to a friend seeking employment.
Do You Think Your Workplace is One of the Best?
If you'd like to be part of next year's Best Places to Work, find out how to apply.
Best Small Companies (10–50 Employees)
1. Achieving Your Best
HQ: Springfield
14 employees
Industry: Health and Wellness
Owner: Cassie Dimmick
2. Graddy Real Estate
HQ: Springfield
20 employees
Industry: Real Estate
CEO: Adam Graddy
3. Unique Tile
HQ: Nixa
11 employees
Industry: Distribution
President: Melissa Turpin
4. Paragon Architecture
HQ: Springfield
25 employees
Industry: Architecture
President/Owner: Brad Erwin
5. AdSmith Marketing & Advertising
HQ: Springfield
18 employees
Industry: Advertising/PR/Marketing
President: Ken Taylor
6. Barnabas Foundation
HQ: Branson
34 employees
Industry: Nonprofit
CEO: Bernadette Losh
7. 417 Integrative Medicine
HQ: Springfield
37 employees
Industry: Healthcare
Co-Owner: Micah Hubbard, Nurse Practitioner
8. Cantrell Real Estate
HQ: Springfield
11 employees
Industry: Real Estate
President/Owner: Michelle Cantrell
9. Duckett Ladd Advisors, LLC
HQ: Springfield
26 employees
Industry: Accounting
CEO: William Ladd
10. Erica Lea Design Studios
HQ: Nixa
10 employees
Industry: Interior Design
Owner: Erica Hendrix
1. Achieving Your Best: How They Retain the Best
Achieving Your Best took the cake as the best place to work in the small business category. This came from the gym putting employees first for the company’s long-term success.
When Cassie Dimmick founded Achieving Your Best in 2007, the gym was a truly grassroots project. Dimmick had no formal business education, and the business had no building yet, so her classes were held in parking lots.
In 2017, she moved into the gym’s current location, hiring Tori Keltner, office manager, as her first employee. From there, the company expanded to 15 employees, counting Dimmick, creating a personalized environment in the process that has yielded 134 and counting five-star Google reviews.
Among small gyms, Achieving Your Best is an outlier: Employees, rather than contractors, run gym operations. Dimmick says this was essential to ensure the gym felt welcoming to patrons. “A huge barrier to people taking care of themselves physically is getting in the door of a gym, feeling like they have structure and they have people who know what they’re doing and that they can trust,” she says. “That takes a lot of the people being here consistently.”
Because of this, Dimmick and Keltner prioritized maximizing employee benefits to retain as much of the staff as possible. These include free memberships for employees and their family, a pension plan with an employer match and the company paying 100% of employees’ healthcare and dental insurance.
This is despite the financial toll that extensive benefits like this can take on small gyms. “The gym industry isn’t a big money maker; the profit margins are pretty tight,” Dimmick says. “That’s not why I’m in this.”
With time, the team environment has become tight-knit, especially as Dimmick homes in on the gym’s fundamentals through weekly meetings focused on group contribution and collaboration. Dimmick says that by building this foundation, they are indirectly boosting customer satisfaction. “We need to be thriving on an individual level and then also at a team level,” Dimmick says. “We spend a lot of time on that. That way we can help other people thrive. That kind of stuff takes us getting to know each other really well, and we take the time to do that.”
8. Cantrell Real Estate: It’s in the Family
Cantrell Real Estate supports its independent agents with proven workflows and a family-like culture that keeps business running smoothly.
For most real estate firms that hire independent contractors, the onus is on the agents to ensure smooth sailing. Agents learn to become a jack of all trades—amateur photographers, marketing specialists and social media specialists on top of endless paperwork and showing houses.
That’s why Cantrell Real Estate bridges the gap between agents and agency, supplying its independent contractors with vital assistance like contract compliance, marketing listings and more. The Cantrell Real Estate office is tightly knit with Michelle Cantrell as a broker and owner; her son, Brent Cantrell, as broker and CEO; and other family members also working in the business. Outside of the office, employees find shared ground in charitable causes, volunteering at Least of These, Warriors Journey and more.
Toward the end of each year, the company selects a local location to meet at for an annual business planning clinic. Here, approximately 45 agents devise specific business, financial and personal goals. The sum of the individual goals becomes the company’s goal for the year, emphasizing the role of individuals in company success.
The end-of-year culmination of goal success is the company awards banquet, which consists of different sales levels that agents can meet and culture and staff awards.
The bottom line is that by setting up agents for success through proven networks, Cantrell Real Estate thrives. “I think it’s partially because of how we hire,” Brent Cantrell says, continuing. “We’re particular about the people we bring into the circle because that culture is so important to us.”
10. Erica Lea Design Studios: A Sisterhood of Sparkle
At Erica Lea Design Studios, shared interests and employee well-being are part of the company culture.
Erica Lea Design Studios is best known for being one of the Ozarks’ premier interior design companies, but its success lies in empowering the team by shaping benefits around associates—not the other way around.
The studio explored hybrid and flexible work schedules to support employees. With most of the team being moms, the question was not if but when they would need to be excused from work to caregive. Business Manager Beth Alvarez says she experienced the need for flexibility firsthand when dealing with a sick child during a critical workday. “We felt like it was important to give moms a space to be able to be Mom, but also if you still want to do design, come and do design with us,” she says. “We find that our team thrives better when it’s more flexible and it’s not so rigid.”
Besides motherhood, another thing that many team members have in common is music. When the team needs to take a load off, they relieve work stress with impromptu dance parties featuring songs by Taylor Swift among others, or even, in the case of Alvarez, choreographed dance routines inspired by the Dallas Cowboys Cheerleaders.
Though there’s plenty of play at the design studio, there is also plenty of hard work, which is rewarded by the chance to participate, after a year’s employment, in a simple IRA plan with a 3% company match. For employees that work over 20 hours a week, Erica Lea Design Studios grants a wellness reimbursement of up to $550 annually, while also fully covering the cost of an individual monthly membership to a local wellness clinic.
Employees were rewarded in 2025 with an all-expenses-paid trip to Kansas City after hitting a major sales goal. During this time, the design studio ladies were able to tour a showroom for one of their fabric and wallpaper lines, spend time shopping and stay in a plaza hotel. “We had two cars, and we all just piled in,” Alvarez says. “It was a really fun time.”
Best Mid-Size Employers (51–149 Employees)
1. Ollis/Akers/Arney Insurance & Business Advisors
HQ: Springfield
64 employees
Industry: Insurance
CEO: Richard Ollis
2. Keep Supply
HQ: Springfield
127 employees
Industry: Distribution
CEO: Josh Burch
3. West Plains Bank and Trust Company
HQ: Springfield
110 employees
Industry: Banking
President/CEO: David M. Gohn
4. JMARK
HQ: Springfield
132 employees
Industry: Technology
CEO: Thomas Douglas
5. Abacus!
HQ: Springfield
108 employees
Industry: Accounting
Managing Partner: Bill Dunton
6. Kinetic Design + Development
HQ: Springfield
64 employees
Industry: Architecture
Partner: Adam Kreher
7. Barker Phillips Jackson
HQ: Springfield
80 employees
Industry: Insurance - Non-Healthcare
President: Thomas Montileone
8. J&L Contracting LLC
HQ: Springfield
92 employees
Industry: Transportation
Owner: James Williams
9. Phelps County Bank
HQ: Springfield
138 employees
Industry: Banking
CEO: Dominic DeLuca
10. Williams Construction Company
HQ: Springfield
103 employees
Industry: Construction
Owner: James Williams
7. Barker Phillips Jackson: Liberty, the Key to Longevity
Local insurance company Barker Phillips Jackson supplies its employees with numerous insurance-related benefits and incentives like hybrid schedules and stock ownership.
Picture this: a fully hybrid work schedule where you’re only obligated to come into the office three times a week, alternating between being able to work remotely on Tuesdays and Wednesdays, and Thursdays and Fridays. Better yet, on Fridays from May to September, your employer lets you off at noon every other week. For employees at Barker Phillips Jackson, that’s not a dream but reality.
Though the model may sound lax, employees are motivated by an ESOP—or employee stock ownership program—culture that allows associates to grow their portfolios over time, leading to a real investment in the company. For Paula Goodin, who has worked at Barker Phillips Jackson for 32 years, watching the numbers grow leads employees like her to want to stay with the insurance company for the long haul.
This drive to excel goes far beyond the scope of individual employees. A lot of the team’s motivation stems from its communal environment. Though agents spend plenty of time out of office, they are also treated to quarterly celebrations like summer barbecues and even Dip Day, when employees bring in a range of dips for coworkers to sample.
Another benefit is that the company pays for 100% of health insurance for employees (both base plan and HSA and the majority of the buy-up medical plan) as well as paying 100% of life insurance for employees, spouses and eligible dependents and employees’ disability benefits. Associates also receive a base of 17 PTO days to provide a break from work.
Unlike Goodin, HR Manager Ursula Gorman has only been working at Barker Phillips Jackson for four years. She cherishes the work culture and she goes so far as to say that she regrets not working for the company sooner. “We may have your normal issues, but the way we handle them is healthy,” she says. “We address them, we take care of them. We don’t let them fester. We give people the ability to do their job, and it’s wonderful to be able to come in here each and every day.”
8. J&L Contracting LLC: Big Loads, Bigger Hearts
J&L Contracting LLC proves that no matter how big a company’s growth, what matters most is the ability to retain compassion for employees.
When J&L Contracting LLC was founded in Springfield in 2005, its founder, James Williams, could not have foreseen the growth undergone by the company since. Under his 20-year-long leadership alongside his wife, Malona, the company’s three divisions have expanded greatly as the company continues to haul heavy machinery and large electrical components across the country, creating custom trucks for companies like Rapid Roberts through the Spec My Truck program along the way.
Lead Dispatcher and Operations Manager Julia Berg says the reason the company has had many employees with extensive tenures is compassionate associates. “If you have anything going on in your family life that you need attention to… [you]’re allowed to take off without the worry that you won’t have a job,” she says.
A prime example of this is how employees are able to donate their accrued PTO and personal days to those who need it, such as time needed out of the office for medical procedures. Employees may use their sick days to care for a dependent. Instances like these demonstrate the importance of health insurance, and J&L makes affordable healthcare a reality by offering a fully funded medical insurance plan option with other plans that employees can elect to pay for.
A standout J&L benefit allows employees to cash out accrued time off instead of letting it go unused. As demonstrated by numerous other great employers, there are few better things than early dismissals on Fridays for employee morale. That’s why employees occasionally get surprise Friday afternoons off at J&L.
Though J&L is a mid-size employer, it retains a small company feel. James surprises associates by sometimes making breakfast burritos for everyone, driving to the headquarters at 4 a.m. to do so. Malona occasionally takes female employees to lunch, and all employees get an allowance at the company clothing store.
9. Phelps County Bank: It’s in What You Value
Phelps County Bank, known for its close relationship with the communities it serves, is driven by the Five to Thrive pillars, shaping its work culture.
Phelps County Bank’s five to thrive pillars and their respective committees are the blueprint for everything that goes on behind the scenes.
The pillars were started four years ago to ensure that the bank was well-rounded, with each pillar being led by a committee and chairperson.
The bank’s first pillar, Impressive Customer Experience, ensures the front facing work of the bank is always exceptional. World Class Employee Development, chaired by Amy Skyles, ensures there is ample advertisement of employee-owner learning opportunities, as well as creates three-tier development plans. Community Champions prioritizes volunteerism.
The company sponsors employee-owners’ efforts like 5K runs through the Healthy Habits pillar, and the committee produces a website with walking and running routes near the office. Additionally, the Springfield Sunset Street location has a gym available for all local employee-owners.
Related to this pillar is the company’s extensive benefits program. For example, Phelps County Bank pays a substantial amount toward medical premiums on top of 100% of employee life and disability insurance. Employee-owners receive reduced childcare costs through a childcare program with the state, and some positions are even able to have 32-hour work weeks.
Phelps County Bank follows an employee stock ownership plan, or ESOP, model, encompassing the Uncommon Ownership Model pillar. Skyles says that the bank being 100% employee-owned is the number one culture driver, as it requires open dialogue between employee-owners.
When employee-owners feel motivated to see the bank’s numbers grow, what results is a community connection. “That’s something we strive to maintain as we continue with our growth, is to make sure people understand that we’re always locally owned, no matter where we go,” Skyles says.
Best Large Employers (150+ Employees)
1. Arvest Bank
HQ: Springfield
5,798 employees (116 local)
Industry: Banking
President: Shane Cowger
2. Emery Sapp & Sons
HQ: Springfield
1,752 employees (305 local)
Industry: Construction
Vice President: Paul Moody
3. Jack Henry
HQ: Monett
7,200 employees (1,889 local)
Industry: Technology
President and CEO: Greg Adelson
4. First Residential Independent Mortgage
HQ: Springfield
4,270 employees (146 local)
Industry: Banking
CEO: Nate Long
5. Holloway America
HQ: Springfield
189 employees
Industry: Manufacturing
CEO: Randy Colwell
6. Summit Natural Gas of Missouri
HQ: Branson
1,496 employees (41 local)
Industry: Other-Utility
President and CEO: Kurt Adams
7. Abilities First
HQ: Springfield
159 employees
Industry: Nonprofit-Health & Human Services
President/CEO: Maggie Rollwagen
8. Toth & Associates, Inc
HQ: Springfield
231 employees (205 local)
Industry: Engineering
President: Adam Toth
9. OMB Bank
HQ: Springfield
237 employees
Industry: Financial Services
President and CEO: Mark Harrington
Please note that only nine employers made the cut to be recognized. Several more applicants in this category did not qualify for recognition.
6. Summit Natural Gas of Missouri: Safety (and Kindness) First
At Summit Natural Gas of Missouri, employees are rewarded when they prioritize a culture that is inclusive, safe and kind, in line with their PEAKS values.
While safety is the crux of Summit Natural Gas of Missouri, kindness—through peer-to-peer recognition programs and a diversity-forward culture—is what sets Summit apart from other utility companies.
Summit Natural Gas of Missouri, a part of Summit Utilities, rewards its employees with PEAKS for Peers, a peer-to-peer recognition program based on cultural initiatives and the company’s core values: pioneering, excellence, agility, kindness and safety. All team members receive points each quarter to award their peers who demonstrate the PEAKS values.
The recognition points program allows employees to redeem points for a wide range of prizes, with practical, everyday items like small kitchen appliances and garden tools at the lower point tiers, and additional options available at higher point levels for those who choose to save.
Throughout the year, the company features associates who embody its values on the Summit intranet. The Community Affairs Team, in partnership with Summit Employee Resource Groups, also gives out the annual Citizen Award to those who go above and beyond in volunteerism.
Employees at Summit are empowered to do good for other employees. As with the case of giving and receiving points, Summit associates are able to positively impact those around them through the direction of employee resource groups, like the PULSE Committee, MAVS and WISE.
The PULSE (Powering Understanding, Learning, Support & Engagement) Committee fosters a respectful workplace by celebrating heritage months, hosting lunch-and-learns and supporting the studio’s diverse team. Employee resource groups like MAVS (Military and Veterans Support) help support a military leave policy while providing support to veterans and active duty military, and WISE (Women Igniting Success and Empowerment) focuses on initiatives that uplift women.
Summit also pays 100% for life insurance and long-term disability benefits for employees. Summit’s culture, built around employee support, contributes to its low turnover rate of just 9%.
“I really often have people tell me, ‘Oh man, this is the kindest place I’ve ever worked. Everyone is so kind,’” says Justina Pimentel, manager of organizational development at Summit Utilities.
7. Abilities First: Supported People Who Support People
Abilities First, a quasi-government company, excels in emotionally supporting employees in their mission to help individuals with disabilities in the community.
The company Abilities First is all about emphasizing shared humanity, from its name to its mission. Its outlook guides the care and support given to those with disabilities, and it also guides the exceptional treatment of employees.
Abilities First, Greene County’s SB 40 Board, has services ranging from early childhood intervention to community education. Employees have benefits like a fully funded pension, generous PTO, flexible scheduling, comprehensive healthcare coverage and six weeks of free counseling. “Employees who feel financially and personally supported are often better able to keep their focus at work,” President/CEO Maggie Rollwagen says.
The year holds several large-scale celebration events for employees. An annual employee appreciation event includes a talk from the Greene County Commission, a dunk tank, free food trucks, games and prizes. The Season of Giving Bash is a December fundraising event at the White River Conference Room that employees, employees’ plus ones and people with disabilities in the community are given free tickets to. Attendees are treated to a concert from Members Only, an accessible experience for attendees with disabilities.
Much of the company culture comes from the individuals that Abilities First works alongside. In fact, much of why Abilities First is a great place to work is in how employees work with people with disabilities through person-centered planning. “I think the motivation to do the work comes from a deep love that our team has for the community,” Rollwagen says, “and an even deeper responsibility to support people with disabilities to live the life they choose, because everyone on the planet deserves that.”
9. OMB Bank: Mapping Out a Community
Locally owned and operated OMB Bank implements tools like the Gallup CliftonStrengths assessment to improve communications between employees.
For two years in a row, OMB Bank was named best in class by Gallagher consulting—and for a good reason. The community bank was recognized for providing high-quality, high-value benefits, as well as building and solidifying a strong culture through communications.
Among the bank’s benefits is paid disability insurance. After their first paycheck, employees are also given 15 days of PTO in addition to 12 paid holidays and flexible scheduling.
One of the things that makes OMB Bank stand out is its implementation of the Gallup CliftonStrengths assessment. The personality test is sent to employees shortly after the hiring process, and they are given the opportunity to attend an accompanying workshop. The CliftonStrengths assessment helps employees discover their top five personality strengths and see how they can be used as they fit into the workplace culture, Senior Vice President/Director of Marketing Ryan Bowling says.
Following the assessment, employees are given a placard and may use their CliftonStrengths in their email signature. Bowling says the transparency of workplace personalities shapes the kinds of interactions employees have with each other depending on preferred communication styles, which is important for conflict resolution.
OMB Bank gives back to the community by equipping employees with paid volunteer time off. Some local employees use VTO to clean up along their designated street in Springfield as part of the Adopt-a-Street program.
Since 1999, the locally owned OMB bank has been under the direction of founder and CEO Mark Harrington. This steady local leadership has guided the role that OMB Bank plays locally. “When we say community bank, that’s exactly what we mean,” Bowling says. “It’s a community focus because our people, our decision makers, they all live right here. They’re your neighbors.”
